- Featuring Industry Expert Insights
- Use Case Scenerios
- Actionable Take Aways
Recognizing a past or future guest on a memorable date is exceptional guest services. Adding a promotional offer to come stay again can seal the deal on that relationship.
When a traveler books directly on your website you gain access to the travelers contact data, control the relationship, and save 10-20% on commission fees.
Survey's can vary pre, during, or post stay. Providing a promtion such as a free night to complete a survey can entice the traveler to come back after providing feedback.