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Doug Kennedy April 2019 Webinar

Be on a QUEST for Direct Bookings

Join us for this lively webinar where KTN President Doug Kennedy will provide highlights from the Reservations Sales QUEST Training his company presents worldwide. This webinar will help participants:

  • Be on a QUEST for more reservations bookings
  • Understand that callers are on their own QUEST for a place to stay
  • Ask the right QUESTions, rather than focusing on a scripted approach
  • Learn the the callers story to provide the right information to get them to book